Customer Service
USI’s reputation stands on ensuring each of our customers succeeds with our products. We do this through on-site user training and installations. We also offer the following:
- Customer Collaboration on Design, Drawing, and Final Quality Check
- Call in Support
- Virtual Support
- Software Installation Field Support
- Commissioning
On-site Installation
At each customer’s request USI employees readily perform on-site installations and system commissioning. Our available teams make the process of obtaining a state-of-the-art USI Digital Measuring Equipment (DME) system for your business worry-free.
On-site Training
We strive to make the transition to using USI equipment as easy as possible. Our experience has proven that training your users and technicians is critical to a successful implementation.
We will work with you to develop the appropriate training planning. Whether that be at your facilities/regions, in our Indianapolis Headquarters, or via recorded Teams calls, we will ensure that everyone is an expert who is capable of performing their job functions.
Can't Find what you're looking for?
If you are interested in utilizing any of our Customer Services, have questions, or have trouble finding what you are looking for on our website, please feel free to contact us. We would love to connect you with all our products and services.