Customer Service

USI’s reputation stands on ensuring each of our customers succeeds with our products.  We do this through on-site user training and installations. We also offer the following:

On-site Installation

At each customer’s request USI employees readily perform on-site installations and system commissioning. Our available teams make the process of obtaining a state-of-the-art USI Digital Measuring Equipment (DME) system for your business worry-free.  

On-site Training

As part of our USI employee installation and DME system commissioning, we provide on-site user training. During a two-day, on-site commissioning process, USI employees perform channel verification and set up calibration records. Next, they set up and verify that the current valued and voltage values run properly. After that, they verify that the communications, network, GPS, and satellite connections work. At USI we make sure you get the quality service you need.

Additionally, our user training for USI software is available you, either individually or in a classroom setting, at our facility in Indianapolis. In-house training is available after scheduling your companies with us in advance. Also, your company can get a free training session after purchasing a USI Digital Measurement Equipment (DME) System. 

Can't Find what you're looking for?

If you are interested in utilizing any of our Customer Services, have questions, or have trouble finding what you are looking for on our website, please feel free to contact us. We would love to connect you with all our products and services.